Support

Support

Got a question? Find answers, step-by-step guides, and ways to reach the team.

Help

Frequently Asked Questions

Guides

How-To Guides

Guide

How To for Listeners

  1. Create your free account

    Hit “Get Started” on the sign-in page. Enter your email and pick a password — no payment details, no strings.

  2. Set up your profile

    Head to Account and add your display name so the community can find you.

  3. Explore channels

    Browse Channels to discover curated zones — indie, electronic, hip-hop, and more.

  4. Follow artists

    Tap Follow on any artist profile to keep their latest drops in your feed.

  5. Join the conversation

    Head to Community to chat with listeners and artists in real time.

Guide

How To for Artists

  1. Create your account

    Sign up and choose Artist as your account type. Your free plan activates instantly with content tools and a public profile.

  2. Build your artist profile

    Add your bio and profile picture under Dashboard → MU Profile so listeners can discover you.

  3. Publish content

    Go to Dashboard → Campaigns to create posts and get them in front of the community.

  4. Track your growth

    Check view counts and engagement stats on your dashboard. More analytics are on the way.

  5. Upgrade to Artist Pro

    From £5/mo you unlock media uploads, a rolling monthly allowance, and every add-on at cost. Upgrade coming soon to account settings.

  6. Upload your music

    On Artist Pro, head to Dashboard → Media to upload tracks. Supported formats and limits are shown on screen.

Get in Touch

Contact Options

Email Support

support@musicunited.com

We aim to respond within 2 business days.

Community Chat

Got a quick question? Post it in the community chat — our members and moderators are happy to help.